Last updated: April 15, 2026

About the HŌM SMS Program

HŌM (operated by PropCents, Inc.) is a software platform for real estate professionals. We use SMS text messaging to support account onboarding, provide service notifications, and deliver customer support to professionals who use our platform.

Our SMS messages are transactional and conversational only. We do not send marketing messages, promotional offers, or financial product advertisements via SMS.

How Consent Is Collected

HŌM serves real estate professionals who are onboarded to the platform through enterprise agreements with their employing brokerages. SMS consent is obtained through the following methods:

Consent Collection Methods

• Enterprise Agreement: The employing brokerage enters into a service agreement with HŌM that authorizes SMS communications for account onboarding and customer support for professionals covered under the agreement.

  
  

• Account Onboarding: During the onboarding process, users provide their mobile phone number and are informed that they will receive text messages from HŌM related to account setup, service notifications, and customer support.

  
  

• Direct User Initiation: Users may also initiate a support conversation by replying to any HŌM text message, constituting consent for that exchange.

  
  

In-App Consent

The following screen is presented to users during onboarding before they can access the platform.

SMS Consent Disclosure

The following disclosure is presented to users during the onboarding process when their mobile phone number is collected:

"By checking this box, I agree to receive transactional and support text messages from HŌM. Message frequency varies based on account activity. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Text messaging is not required to use HŌM. No mobile information will be shared with third parties, affiliates, or lead generators for marketing or promotional purposes."

Types of Messages

You may receive messages related to:

• Account creation confirmations

• App download instructions and setup guidance

• Onboarding tips and getting-started resources

• Service notifications and platform updates

• Customer support responses

• Follow-up messages if onboarding steps are incomplete

Message Frequency

Message frequency varies depending on your interaction with onboarding and support activities. Most users receive between 3–10 messages during initial account setup, with occasional messages thereafter for service notifications and support.

Opt-Out & Help

You can manage your SMS preferences at any time using the following keywords:

STOP

Opt Out

Reply STOP to any message to unsubscribe from all HŌM text messages. You will receive a confirmation and no further messages will be sent.

HELP

Get Help

Reply HELP to any message for assistance. You can also email support@hompro.io or visit hompro.io/support.

Data Privacy

We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties, affiliates, or lead generators for their own marketing or promotional purposes. SMS consent is not a condition of purchasing any product or service from HŌM.

For full details on how we collect, use, and protect your information, please review our Privacy Policy and Terms of Service.

Program Details

Program Name: HŌM Account Onboarding & Customer Support SMS

Operated By: PropCents, Inc. (d/b/a HŌM)

Supported Carriers: AT&T, T-Mobile, Verizon, and all major US carriers

Message & Data Rates: Message and data rates may apply. Check with your mobile carrier for details.

Questions about our SMS program?

support@hompro.io